Objective / Brief

Better Vision is a major eye ware retailer in Thailand, looking for total CRM strategy to increase sales and footfalls frequency at stores, and to improve customer satisfaction.

Project Details

We activate Better Vision CRM data in LINE platform into personalized message campaigns such as lead nurturing, and onboarding campaign. All personalized messages can be tracked and measured sales performance in an analytic dashboard.

Results

9.5%

conversion from lead generation campaign.